General Terms and Conditions

These general terms and conditions apply to all offers, agreements, and services of Nodient B.V., located in the Netherlands, operating under the name Nodient.nl.

By using our services or visiting our website, you agree to these terms.

1. Definitions

1.1 Nodient.nl: the trade name of Nodient B.V., hereinafter referred to as Nodient.
1.2 Client: any natural or legal person who concludes an agreement or requests a quotation from Nodient.
1.3 Services: all work, advice, software implementations, and automation solutions provided by Nodient.

2. Applicability

2.1 These terms apply to all quotations, agreements, deliveries, and services from Nodient.
2.2 Deviations are only valid if they are confirmed in writing by Nodient.
2.3 The general terms and conditions of the client do not apply, unless expressly agreed otherwise in writing.

3. Quotations and agreements

3.1 All quotations from Nodient are non-binding and valid for 14 days.
3.2 An agreement is established as soon as the quotation is accepted in writing or digitally by the client.
3.3 Prices are exclusive of VAT, unless stated otherwise.

4. Execution of services

4.1 Nodient performs the services to the best of its knowledge and ability, without guaranteeing a specific result unless this has been explicitly agreed in writing.
4.2 The client provides all information necessary for the correct execution of the services in a timely manner.
4.3 Delays caused by incomplete or incorrect information from the client may lead to adjustments in planning and costs.

5. Delivery and deadlines

5.1 Indicated delivery times are indicative.
5.2 Exceeding a deadline does not give the client the right to compensation or cancellation, unless expressly agreed otherwise.

6. Payment

6.1 Invoices must be paid within 14 days of the invoice date, unless agreed otherwise.
6.2 In case of late payment, the client is in default without further notice of default. Nodient may then charge statutory interest and collection costs.
6.3 Nodient reserves the right to suspend work until full payment has been made.

7. Intellectual property

7.1 All materials, designs, scripts, automations or other results developed by Nodient remain the property of Nodient, unless agreed otherwise in writing.
7.2 The client only obtains a non-exclusive right of use for its own business use.
7.3 It is not permitted to copy, resell or reuse delivered software or automations without written permission from Nodient.

8. Liability

8.1 Nodient is not liable for indirect damage, consequential damage, lost profits, or data loss.
8.2 The liability of Nodient is in all cases limited to the amount paid by the client for the relevant service, with a maximum of €5,000.
8.3 The client is responsible for making correct back-ups and securing its own systems unless this is explicitly part of the assignment.

9. Force majeure

9.1 In the event of force majeure (such as disruptions, network failures, pandemics, or government measures), Nodient is not obliged to meet its obligations.
9.2 In that case, the performance of the agreement may be suspended or adjusted without the right to compensation.

10. Confidentiality

10.1 Both parties commit to confidentiality regarding the confidential information they receive in the context of the collaboration.
10.2 This obligation remains in force after the termination of the agreement.

11. Termination

11.1 Both parties may terminate the agreement in writing with a notice period of 30 days, unless agreed otherwise.
11.2 Nodient may terminate the agreement immediately in the event of non-payment, abuse of systems, or violation of these terms.

12. Applicable law

12.1 Dutch law applies exclusively to all legal relationships with Nodient.
12.2 Disputes will be submitted exclusively to the competent court in Amsterdam.

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